The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Images without a description
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). Our aim is for all new content added after 17th September 2020 (the time of our most recent major revision to our Moodle site) to include 'alt' text for all images.
Links without meaningful purpose
Some of the links are not labelled clearly. This means that links do not make sense when taken out of context, and for some links it is not possible to know what the purpose of the link is. This fails WCAG: 2.4.4 (link purpose in context). We will correct link text over time as we review each page.
Video and audio controls
Some videos and audio on our website do not have the required caption controls or transcriptions available (WCAG: 1.2.2, 1.2.4). In accordance with the regulations, all new content created after September 2020 will be made more accessible.
Issues with content in documents e.g. PowerPoint, Word and PDF
Some PowerPoint, Word and PDF documents that are essential to learning, teaching and assessment may not meet accessibility standards, for example, they may not be marked up so they are accessible to a screen reader.
These issues will be addressed through a combination of provision of enhanced guidance, staff training and provision of accessible document templates (e.g. an accessible module handbook template in Word, an accessible PowerPoint slide template), use of Blackboard Ally to prompt improvement of accessibility, and use of Blackboard Ally course-level and institutional-level reports.
Issues relating to the availability of accessible learning, teaching and assessment documents within Moodle should be raised first with the teaching team responsible for the Moodle area. Students should be able to use Blackboard Ally to download an alternative form; however if you continue to experience issues, you should contact firstname.lastname@example.org.
Captions for Video
Some audio and video materials do not have text-based closed captions or transcripts. This issue will be addressed through a combination of provision of enhanced guidance and staff guidance. For videos uploaded into Panopto (the University’s platform for video streaming), closed captions, generated by automatic speech recognition
(ASR) technology can be requested. ASR captions are typically 70-75% accurate, depending on the audio quality in the recording, the topic and the lecturer. Teaching teams will be encouraged to utilise this service wherever possible for audio and video resources used in teaching, learning and assessment, but students are advised not to rely solely on the captions when reviewing video content.
However, for those students who require accurate captions as part of a reasonable adjustment, we can use human intervention to make corrections of automated captions. Students should either speak to their lecturer or they can email email@example.com
to discuss requirements.
Content that's not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
Portable Document Formats (PDFs) and documents
Some of our PDFs that are not essential to providing our services were published before 23rd September 2018. We are implementing strategies to ensure that any new PDFs or documents we publish will meet accessibility standards.
If you have trouble accessing these documents, you could make use of the Blackboard Ally tool to download an alternative format. Alternatively, we will address specific issues on request.
We will focus our efforts on ensuring that Moodle and new content, created in and uploaded to it, is as accessible as possible going forward.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. However, students who would benefit from captions on live sessions as a reasonable adjustment should speak to their lecturer about their requirements.
Our Moodle site contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:
- Links to non-WGU websites
- Content/functionality on our website.
- Content hosted on other websites, such as social media sites.
Wrexham Glyndwr University has been able to make use of searchBOX, a centralised, independent directory of third-party accessibility information to help accessibility compliance across the sector. searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem.
Users can access third-party accessibility statements using the free searchBOX Finder service.
Wrexham Glyndwr University will be encouraging all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.