• VLE Help - Who to Contact

    Your first point of contact for any VLE-related enquiry (relating to Moodle, Turnitin, Panopto, or Mahara) is your tutor. 

    If you cannot see the correct modules, please contact your tutor as it may mean that the data in the student record system is incorrect. Your school office (either the School for Undergraduate Studies Office or the Graduate School office) will confirm which modules you are actually enrolled on.

    If your tutor thinks that there is an IT-related issue, such as a forgotten password, please contact the IT Service Desk (Email: itservices@glyndwr.ac.uk, Telephone: 01978 293241).

    • Frequently Asked Questions

    • Getting started with the VLE

      This section contains a guide a video introduction to getting started with the VLE. 

      There is also a guide to getting started, navigating around the VLE, updating your user profile and accessing course materials and activities. If you are new to using the VLE, this is the place to start.

      Once you are familiar with the VLE (Moodle) you can use the VLE how-to guides in the following sections to find out about more features.

    • Submitting Assignments

      How-to guides and screencasts on submitting your assignments through the VLE (Moodle).

    • Turnitin

      Advice on using Turnitin at Glyndwr and how to interpret your originality report, and guides and screencasts on how to upload to Turnitin, access your originality report, and access any feedback and grades.

    • Submitting Feedback (SEM)

      • Discussion Forums

        How to make effective use of discussion forums on the VLE (Moodle).

      • Scheduler for appointments

      • Your email address in the VLE

        How to access your student email account, and how to set up a forward to your personal email account.

      • Your phone number in the VLE (Moodle)

        How to check the mobile phone number we have for you in the VLE (Moodle), and how you can get this changed.

      • Mahara E-portfolio

        Links to what Mahara is and how to use it.